Privacy Policy​

Board Bros LLC Effective Date: 7/10/2026 Last Updated: 8/27/2026

Board Bros LLC ("Board Bros," "we," "us," or "our") operates the website boardbrosconcessions.com (the "Site") and provides watercraft rental and concession services at Shadow Cliffs Regional Recreation Area and other locations. This Privacy Policy explains how we collect, use, and protect information when you visit our Site or interact with us online.

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1. Information We Collect

Information you provide directly:

• Contact information (name, email, phone number) submitted through contact forms or booking inquiries

• Messages or questions you send us

Information collected automatically:

• Standard website usage data such as IP address, browser type, device information, and pages visited, collected through our website platform (Wix Analytics) and Google Analytics

• Cookies and similar tracking technologies (see Section 4)

Payment information: Rental transactions and payments are processed through Square. Square may securely store your payment card on file to facilitate future or repeat transactions, in accordance with Square's own privacy policy and security standards. We do not directly store your full payment card details on our Site or systems.

Waiver and identification information: If you rent equipment or participate in an activity requiring a liability waiver, you will be asked to sign a waiver and provide a copy of your government-issued ID through our waiver platform, CleverWaiver. CleverWaiver stores your signature and ID copy on our behalf, in accordance with CleverWaiver's own privacy and security practices. This information is used to verify identity, enforce age and eligibility requirements, and maintain records of liability waivers as needed for our business and insurance purposes.

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2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and booking requests

• Operate, maintain, and improve the Site

• Communicate with you about your rental or reservation

• Understand how visitors use our Site

• Comply with legal obligations

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3. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and business, including Wix (website hosting and analytics), Google (analytics), Square (payment processing and card-on-file storage), and CleverWaiver (waiver signature and ID storage)

• Legal authorities if required by law, subpoena, or to protect our rights and safety

• Successors in the event of a business transfer, merger, or sale of assets

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4. Cookies and Tracking

Our Site may use cookies and similar technologies to remember preferences, understand site traffic, and improve user experience. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

5. Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain most information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Signed waivers and accompanying identification copies collected through CleverWaiver are retained permanently and are not deleted upon request. This is because these records serve as evidence of informed consent to assumption of risk and verified identity, and may be needed to establish, exercise, or defend against legal claims — including claims brought by minors, for whom the applicable statute of limitations may not begin until years after the rental occurred.

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7. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

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8. Your California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

• Know what personal information we have collected about you, and the categories of sources, purposes, and third parties involved

• Access a copy of the personal information we hold about you

• Correct inaccurate personal information

• Delete personal information we have collected about you. This right does not apply to signed waivers and identification copies collected through CleverWaiver, which we retain permanently and do not delete upon request, as permitted under CCPA's exception for information necessary to comply with legal obligations and to establish, exercise, or defend against legal claims. For all other personal information (such as contact form submissions), we will honor deletion requests.

• Opt out of the sale or sharing of personal information — we do not sell personal information, and we do not share it for cross-context behavioral advertising

• Non-discrimination — we will not deny goods or services, charge different prices, or provide a different level of service because you exercised any of these rights

To exercise any of these rights, contact us using the information in Section 13. We may need to verify your identity before fulfilling a request.

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9. Do Not Track and Third-Party Links

Our Site does not currently respond to browser "Do Not Track" signals. Our Site may contain links to third-party websites (including Square, CleverWaiver, and social media platforms). We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies separately.

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10. Governing Law and Disputes

This Privacy Policy is governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from this Privacy Policy will be resolved in the state or federal courts located in California.

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11. Severability

If any provision of this Privacy Policy is found to be unenforceable, the remaining provisions will remain in full force and effect.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

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13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Board Bros LLC 2500 Stanley Blvd Pleasanton CA 94566 / boardbrosshadowcliffs@outlook.com